DELIVERY AND RETURNS


DELIVERY

We offer free delivery on all items except for the field pegs.

Delivery is attempted up to three times and a signature is required.

Due to many of the products requiring personalisation please allow up to two weeks for this to be completed.

For field pegs, we deliver using DHL. When DHL receive the packages, they deliver in 2-3 working days.

Delivery cost for field pegs apply and vary depending on weight. The cost of delivery will be calculated upon your field peg enquiry.

Order numbers for field pegs are significantly larger than other products and so more time must be allowed to have them made and personalised for you. We aim to have this completed within 4 weeks.

If you have any questions regarding delivery, please contact us and we would be happy to help.

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RETURNS

If you are not entirely satisfied with your purchase, we do accept returns up to 14 days after the date you received your item. Personalised items are non-returnable and non-refundable unless an obvious mistake on our behalf is made.

Please email to inform us you are returning an item

To return your item, it must be...
- In the original packaging that your purchase came in
- In the exact condition you received your purchase in

Once we receive your item, we will inspect the item and contact you about whether we have accepted or declined your returns.

If accepted, we will refund the cost of the purchase or exchange for a new item.

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions regarding returns, please contact us and we would be happy to help.